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Charities often provide vital work while simultaneously needing to fit tight budgets under high demands. One pressure that doesn’t usually get enough attention is the need for energy. Rising utility bills, ageing buildings and limited financing can strain charities and hinder their ability to advance their causes. Below, we explore some of the main energy challenges that charities face and how they may navigate them.    Challenges  Increasing energy costs Bills rising  Charities are not immune to the rising energy prices we have all been subject to in the UK. A 2022 study by PBE found that more than half of charities experienced bill increases of 50% or more. Some small charities have even had to cut services or reduce staff because of the rising cost of essentials like lighting or heating.    Building costs  Most charities are also based in community buildings like town halls, many of which fail to meet basic energy standards. As a result, organisations and studies are calling on the government for funding, though this has not yielded results.    Contract bill payments  Many charities overpay for energy due to expensive default contracts. Other costs As charities are concentrated on supporting a cause, their costs can often be focused on that area and losing money on basics like energy bills can create a moral dilemma.    Potential solutions Improve energy efficiency Improving energy efficiency with LED lights or better insulation could be an effective way for charities to rein in their energy costs over time. However, as many charity organisations do not own their premises, these alterations and implementations are difficult.    Apply for grants  Grant options for charities frequently change; a couple of current options are outlined below:   Building maintenance The Rose Foundation offers grants between £5000 and £10,000 to registered charities in London to help upgrade buildings.     Energy costs  Energy efficiency sharematch fund aids community groups in securing funds for energy-efficient upgrades.    Switch energy supplier  Switching energy suppliers can seem intimidating – especially if your focus is necessary elsewhere – but once done, it can lead to significant savings.   Switch to renewable energy  Switching to renewable energy methods can reduce both bills and a business’s carbon footprint, but it still comes with challenges. The Energy Saving Trust found that charity-led energy schemes can lack long-term revenue certainty. This means the charities might not recoup the initial investment in renewable energy sources. Therefore, it is paramount for them to seek professional advice.    Whilst renewable energy sources like solar may pose this issue (and prove difficult for those renting community buildings), renewables like wind energy can be consumed remotely from wind farms.  How D-Energi can help  Sourcing and affording energy for charities is undeniably challenging. However, many charities can reduce that burden by focusing on energy efficiency, exploring renewables and actively managing supplier choices.    If your charity is interested in how to switch business energy suppliers for charity businesses or you’re wondering which business energy suppliers may be the right fit, D-Energi is here to support you. We strive to provide businesses with the best electricity and gas prices, helping you use energy more wisely and sustainably.    Our offers on wind-powered renewable energy can also present long-term savings that support the future of your organisation. You can feel good about your low bills and positive environmental impact, relying on 100% UK wind-farm energy.   If you’d like to discuss your energy options, get a free quote today, we’d be happy to help tackle this challenge! 

We are excited to share that D-ENERGi is a Silver Sponsor of the Surrey Care Awards 2025, taking place on 14 November at Denbies Wine Estate in Dorking. This fantastic event shines a light on the dedication and hard work of teams and individuals in the care sector throughout Surrey. We’re proud to present the “Nursing Home of the Year” Award! With over 23 years of experience, we are serving over 600 Care Homes in the UK. We pride ourselves on delivering a personalised experience. Each of our customers is supported by a dedicated account manager, ensuring that you receive exceptional service tailored to your needs.   At D-ENERGi, we believe in putting our customers first. That’s why we ensure that your calls will be answered within three rings — no automated menus, just friendly energy experts ready to help. We are also proud to be finalists in two categories at the Energy Awards 2025: Energy Supplier of the Year and Campaign of the Year – Customer Satisfaction.   We are honoured to support and celebrate the incredible contributions of those in the care sector!   If you’d like to receive a free energy quote, please fill out our form or call us on 0800 781 7626. Get A Free Quote See photos of Surrey Care Awards 2024

Recently, the National Energy System Operator (NESO) published its Five-Year View, regarding the Transmission Use of System (TNUoS) and the charges associated with it. With this in mind, businesses need to consider how their monthly electricity bills are going to change. Understanding TNUoS charges is an essential part of proper budgeting.    We’ve already given a breakdown of the impending updates, but this blog will offer a little more context, insight and advice, ensuring businesses can prepare properly for changes.    What are TNUoS charges? These are the charges that electricity companies pay for using the National Grid. The money is used for the installation, operation and maintenance of the Grid, and while the suppliers pay them, they pass the costs directly onto customers through electricity bills.    The primary things impacting the size of these charges are the Allowed Revenue – the maximum money grid operators can make according to Ofgem – and the Transmission Demand Residual (TDR) – a fixed daily charge that accounts for most of the cost borne by businesses. This daily charge is based on each site’s voltage and capacity band. The TDR is defined by its ‘recovery amounts’, as in the figure the system operator is obliged to collect.    What’s changing with TNUoS charges? The Five-Year View has outlined some fairly significant changes to TNUoS charges, such as:    Allowed Revenue is projected to rise £5.1 billion in 2025/26 to £8.9 billion in 2026/27. TDR recovery amounts are increasing from £3.8 billion in 2025/26 to £7.5 billion in 2026/27 and further rises thereafter.  TDR tariffs is projected to be approximately 1.57p/KWh for 2025/26, escalating to around 3.05p/KWh in 2026/27.  NESO has made some adjustments to the locational components of TNUoS tariffs, although the TDR tariff will account for most charges.   Why are TNUoS charges increasing? The increases in TNUoS charges are mostly the result of massive investment into fortifying the grid for renewable energy in pursuit of Net Zero, with upgrades and reinforcements costing tens of billions. Ofgem’s going into a new regulatory period, RIIO-ET3, with funds collected in this period powering the new changes.    How do TNUoS charges impact your business? TNUoS charges increasing means higher electricity bills for everyone. The charges are expected to essentially double by 2026/27, and there’s no way to tell how much higher they might rise. Frustratingly, this increase is based on fixed charges, unaffected by smart energy consumption management.    Key consideration for business owners Every business owner needs to be more conscious of their energy, and indeed, overall budgeting. Some important considerations should include:    Checking your contract terms for “pass-through” clauses that override fixed-price agreements Reviewing your site’s energy capacity and determining whether it could be lower, to lower your TDR band Keeping track of and attempting to manage all flexible costs, such as locational or time-of-use charges   Stay informed about TNUoS charges If you’re interested in energy management or want to get a quote for your business, make sure to visit D-Energi. We provide a range of resources, updates and affordable business energy contracts to support companies in this uncertain market landscape.

With rising electricity costs and increasing focus on sustainability, engineering firms must manage energy intelligently. The industry is crucial to society’s advancement, making efficient energy technologies essential. This blog will explore some beneficial energy techniques and how professional help can secure engineering businesses with low-cost energy.   Energy and the engineering sector The engineering industry encompasses many fields, ranging from aerospace engineering that focuses on the planning and manufacturing of aircraft or space technologies, to civil engineering which is about the construction and maintenance of infrastructure. Therefore,  energy levels and sources vary depending on the specific position. Here are a few sectors, and a closer look at their energy consumption or distribution:   Biomedical Biomedical engineers create medical technologies, requiring significant energy for testing and construction. Many prioritise renewable energy as it lowers costs over time in this high-demand industry.   Civil Many civil engineers are trained in energy or environmental engineering, which means they prioritise energy efficiency when constructing new infrastructure. This includes implementing:  Better insulation Installation of renewable energy sources Smart grids that monitor energy usage to prevent overcharging and save energy   Electrical Electrical engineers design and maintain electrical systems, so they must prioritise energy efficiency. While the industry is shifting towards renewable resources for long-term sustainability, continuous improvements are also being made to non-renewable sources to maximise efficiency where renewables aren’t viable.   Why do renewable sources save energy? Renewable energy, despite the high initial costs, offers unlimited and efficient power, leading to long-term savings.   Types of renewable energy  Wind power, in particular, is well-suited for industrial operations that need to respond to consistent demand. Wind produces clean energy at scale and can be sourced remotely from wind farms. Relying on wind has secure longevity, as it is not dependent on volatile fossil fuel markets. This consistency will save your company money and hassle in the long run.    Solar energy tends to be more popular in smaller industrial operations. For example, food manufacturing engineering requires electricity for cooling and packaging food and drink products.    Hydropower or hydroelectric energy are water generated powers. These are used mostly in computer engineering or electrical engineering fields as it is a constant source year-round and is potentially more consistent than solar or wind power.    How to access this energy In order to prioritise, implement or consume these energy sources, engineering businesses will work with a trusted energy supplier that can provide them with the best deals and support their advancements.    Ways to reduce energy costs in manufacturing and engineering  Like with any business, engineers can benefit from some key basic tips:  Half-hourly electricity tariffs provide accurate cost tracking (and mean you won’t be overcharged due to inaccurate estimations). A professional evaluation will establish suitable options.  Switching to renewable energy source will save you money in the long-run.  Securing a reliable business electricity suppliers for fitting tariffs and protection from price hikes.   Go with D-ENERGii  At D-ENERGi, we work closely with engineering and industrial firms to help reduce energy usage, optimise ideal contracts and/or help companies transition to cleaner and greener power.    We can provide 100% UK wind-farm energy so that you can reap the benefits of a lasting and renewable source. For those contemplating the best energy source, we can also offer expert advice and consider what’s best for your business.    Get a free energy quote today for your business and invest in the future of your industry. 

World events and geopolitical dynamics are hugely impactful factors to take into account when making a global energy assessment. As a business owner in the UK, it’s important to understand how these factors influence your energy costs. Fluctuations in prices from business energy suppliers are often driven by tensions and natural events all over the world.   This blog highlights key world events impacting world energy consumption and explains why they change your monthly energy bills. Understanding these dynamics is vital for informed decision-making.    How the Russia-Ukraine War impacts global energy The Russia-Ukraine War tops the list of world events altering energy premiums in the UK. Europe and beyond. This is because Russia was previously a major supplier of natural gas to Europe and has drastically cut these supplies since the war began back in 2022. Their invasion and subsequent cut of supplies was the inciting incident that led to the energy crisis we’re still living through.     Increased competition in energy markets Natural gas prices have gone through the roof, meaning the UK and other European nations have had to compete for liquefied natural gas (LNG) from markets like the United States and Qatar. The response to the increased demand has, of course, increased prices overall, affecting your business energy bills.   The shift towards renewable energy In the wake of the war and the energy complications it’s brought with it, international governments and organisations like the World Energy Council have pushed for wider adoption of greener energy sources. Renewables like domestic wind power can aid in the fight against reliance on imported fossil fuels.    OPEC+ production decisions The OPEC organisation (Organization of the Petroleum Exporting Countries) is an important body to stay aware of. OPEC+ (including allies) have a massive impact on the oil market, with recent decisions including massive cuts to oil production that have kept prices high. It’s also worth noting the members of OPEC:    Iran Iraq Equatorial Guinea Gabon Kuwait Saudi Arabia United Arab Emirates Algeria Congo Venezuela Libya Nigeria   While the countries do work together in the organisation, world events impact each of them differently, with internal variation in geopolitical alignment impacting market-affecting decisions and prices.    Red Sea shipping attacks & disruptions The world energy outlook is also being significantly affected by Houthi attacks on Red Sea trading routes. While these attacks have disrupted various supply chains, the impact on oil and gas tankers has arguably been the most significant. Companies are essentially shipping goods and energy supply on longer routes around Africa, vastly increasing shipping costs and delivery times. These costs are then offset with the increased price of oil and LNG, with the “risk premium” on investors also being passed onto the consumer.    Staying informed about world events If you’re serious about managing your business and your energy supply, it’s important to be aware of what’s happening in the world. Our blog provides practical insights and advice on navigating the complexities of business energy management. Visit our website today for more valuable content or get in touch for expert guidance on optimising your energy strategy. 

If you’re seeking a business electricity quote or are ready to start looking for a new energy supplier, you should keep a few things in mind. Understanding unit prices, standing charges and contract length are very important, but there’s one thing people often forget to consider properly – the quality of customer service.    Now, ideally, you won’t need to contact customer service with your chosen provider that often, but when you do, you want the interactions to be smooth, friendly and productive. This blog will highlight the key qualities and essentials of excellent energy customer services, helping you identify what to look for when selecting a business energy supplier.    Why exceptional customer service matters Customer service isn’t just about inspiring loyalty—it also plays a significant part in protecting energy customers. Smaller businesses or microbusinesses can be financially vulnerable, which is why their energy supplier needs to be genuinely supportive and helpful.    Financial assistance & protection The most common disputes between customers and business energy suppliers are related to billing. Improper calculations and confusing bills can cause significant financial distress and put vulnerable businesses into disarray. A positive energy customer service interaction will be guided to a solution quickly and accurately, protecting customer financials and bypassing unnecessary stress.     This is about much more than simply keeping consumers happy – it’s about giving them the best ability to look after themselves. Energy customers lose millions to bad customer service every year, so make sure to work with an energy supplier with a reliable approach to interactions. Suppliers should also be able to offer guidance for those with debts or requiring tailored pricing plans.    What should good customer service provide to energy customers? In general, good customer service should offer answers to any questions and concerns customers have, such as those surrounding:    Terms & conditions Billing issues & information Half-hourly data Energy tariffs Meter readings Meter upgrades Capacity increases Smart meter rollout Gas/electrical emergencies Fair treatment policies Complaints handling Privacy policies/how information is used Climate Change Levy (CCL) rates and issues Other FAQs or common queries   These are just some of the things that a good customer service representative will be able to offer guidance on, which is why it’s important to suss out how comprehensive a supplier’s approach is. There are plenty of companies that will try to guide you through miles of red tape and bureaucracy to avoid giving you the help you really need. Don’t settle for this.    Indications of Quality Customer Service Signs of a good customer service platform include:    A high Trustpilot rating Strong reviews and testimonials Multiple channels for communication (email, telephone, etc.) Microbusiness guides Energy saving tips, blogs & other resources   Consider D-Energi for exceptional customer service If you’re looking to get a business energy quote or exploring new business energy  contract options, consider D-ENERGi. We offer exceptional customer service to all of our customers, covering everything described in this blog, along with a variety of flexible energy options for businesses of all sizes.    For more information, get in touch with us today!