Faster Switching Is almost here
Require Assistance?
If you are seeking guidance on how to effectively reduce your business electricity and gas costs, or require assistance with a business energy switch, please call our dedicated Customer Services team at 0800 781 7626. We assure you that calls will be answered promptly within three rings or less!
New faster switching rules are coming into force on the 19th July. In the run-up to this, we
need to make all our customers aware that certain restrictions will be put in place across D-
ENERGi, while changes are being made. This includes not being able to agree to contracts
with particular start dates from 19 th to the 22 nd July. As this is an industry-wide change,
affecting all energy suppliers, we’ve helped to clear up any confusion in this latest blog
article.
What is Faster Switching?
First stop, let’s explain what this new process is…
Faster Switching is a new regulatory process introduced by energy regulator Ofgem. The
introduction of this process means consumers will be able to switch energy suppliers within
just five working days, making the ability to change suppliers much simpler and less time-
consuming. This is great for businesses that will be able to switch energy suppliers with far
greater efficiency and confidence, with as little hassle and disruption as possible.
What does Faster Switching mean for businesses?
While the Faster Switching transition process takes place, there are a few things that UK
businesses should know. This is particularly important if you are considering switching your
business energy supplier in the very near future.
There will be an industry-wide blackout between the period of 19th – 22nd of July. During this
time, no supply start dates, also known as SSD will be able to occur. You will be unable to
select an SSD during this time, with the earliest being available from the 23rd of July.
Why Faster Switching?
With the introduction of Faster Switching, Ofgem hopes for increased competition within the
energy industry, in turn helping save on energy bills, improvements across the board to
customer service and customer satisfaction, as well as far greater choice for business and
domestic customers. This will also help to reduce any harm the long delays of switching
have previously caused, particularly for UK businesses who require a fast and efficient
switch between energy suppliers that will not disrupt their usual operations.
For more information about the faster switching process and transition period, do not
hesitate to get in touch with our customer service team. They will be happy to help you.
