Energy Letters Of Authority
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If you are seeking guidance on how to effectively reduce your business electricity and gas costs, or require assistance with a business energy switch, please call our dedicated Customer Services team at 0800 781 7626. We assure you that calls will be answered promptly within three rings or less!
We have seen a recent increase of our prospective customers signing letters of authority known from within the industry as LOA’s. Letters of authority enable third parties such as energy brokers and consultants to collect data so a gas or electricity quote can be offered. However we have seen an increasing number of brokers and consultants not only offering gas and electricity quotes, but will go as far as to change your supply to another provider without any further consultation and not informing the end user of any prices. We strongly advise customers to thoroughly check the content of any Letter Of Authority which is signed. This document is important because under the Data Protection Act you have a right to confidentiality. Be careful that Letters of authority do not mention “the right to change supply” as this could lead to higher bills with out the end user being aware.
