Christmas Opening Hours
Require Assistance?
If you are seeking guidance on how to effectively reduce your business electricity and gas costs, or require assistance with a business energy switch, please call our dedicated Customer Services team at 0800 781 7626. We assure you that calls will be answered promptly within three rings or less!
Please note our office will be opened on reduced hours over the Christmas period. Please find our opening times below.
| 24th December 2025 | 8am – 1:30pm |
| 25th December 2025 & 26th December 2025 | Closed |
| 29th, 30th, 31st December 2025 | 9am – 3pm |
| 1st January 2026 | Closed |
| 2nd January 2026 | 9am – 3pm |
| 5th January 2026 | Normal office hours resume. |
If you discover a gas leak whilst our office is closed, please contact National Grid on 0800 111 999.
If you are advised to contact your supplier for further work, please contact our emergency faulty meters out of office number on 0161 667 5846.
If your meter is not a National Grid Device, a list of correspondence numbers can be found in the table below.
If you experience a power cut, please call your local distribution company by calling 105 from within the U.K. More information can be found at www.powercut105.com.
If you would like to request a free quote for business electricity and gas during the Christmas period, please fill in your information in the form below. Our Customer Services team will get back to you when we return to the office.
If you have a smart meter, please use the contact numbers below.
| Gas Meter Asset Managers | |
| GTM – National Grid | 0800 6783 105 |
| EAL – Energy Assets | 01506 405 405 / 0333 9000 405 |
| SGM – Scotia Gas Metering | 0800 9800 411 |
| ECA – SMS/UK Meter Assets | 0141 249 3956 |
| EGS – Exoteric | 0333 9000 400 |
If your meter is non-smart, please use the contact numbers below.
| Gas Meter Asset Managers | |
| GTM – National Grid | 0800 6783 105 |
| EAL – Energy Assets | 01506 405 405 / 0333 9000 405 |
| ECA – SMS/UK Meter Assets | 0141 249 3956 |
