The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

Smart Meter

Register your Interest in Smart Meters

Take control of your business energy with latest generation of SMETS2 smart meters now available.

Register Now
Smart meter

15 years of experience
15 years of experience
15 years of experience

smart meter register


  • Upgrading to smart meters is part of a national commitment to reducing energy use in Great Britain. The UK Government wants all energy suppliers to install smart meters in all homes and businesses by the end of 2024.
  • They allow you to keep track your energy usage patterns and allow access to more detailed reports, giving you an idea of how you’re using your energy and how you can reduce your consumption.
  • If we currently supply you and If you use more than 100,000 kWh electricity, or more than 293,000 kWh gas a year and you’re a non-micro business you can choose between an Automatic Meter Reading (AMR) smart meter and a SMETS2 smart meter. Both offer similar benefits, depending on your needs – see the comparison table below.
  • Smart meters are helping businesses become more energy efficient. By installing one in your business, you’ll gain a better understanding of how you use your energy.
  • Your meter readings are automatically sent to your supplier via a safe and secure national network set up solely for smart meters (the Data Communications Company or DCC). Although they use a wireless system, itdoesn’t use your Wi-Fi connection.

Register now for your new AMR or SMETS2 smart meters

Whether you’d prefer AMR or SMETS2 smart meters, they can be requested by whoever pays the bill. If you rent your premises, ask your landlord before upgrading your meter.

smart meter form

I’m a large business.
What type of smart meters can I have?

If you use more than 100,000 kWh electricity or more than 293,000 kWh gas a year and you’re a non micro business, you can choose between an automatic meter reading (AMR) smart meter and a SMETS2 smart meter. Bothoffer similar benefits, depending on your needs-see the comparison table below.

AMR Smart meter SMETS2 Smart Meter
Automatic meater reading
Accurate billing *
Consumption data
Appointment time suit you
No conditional cost to install
Change of supplier

Your smart meter should operate with the same functionality as long as the supplier has an agreement with the operator of the AMR meter

Your smart meter should operate with the same functionality

When can I get one ?


Subject to availability.

The difference between AMR & SMETS2 meters

Larger businesses like yours can choose from two types of smart meter, depending on their needs. Each type will help you better understand how your business uses energy. And each one can be installed at no additional cost.You can choose from:

AMR smart meters

When you upgrade to a new AMR smart meter, you can gain a better understanding of your energy consumption. That knowledge can help you reduce the amount of energy you use. And that can help to lower your costs and reduce your carbon footprint

Your AMR smart meter sends your meter readings remotely. So you’ll benefit from accurate bills based on your actual readings, rather than an estimate.

SMETS2 smart meters

SMETS2 smart meters give you all the same benefits of AMR meters. These include remote meter readings, accurate billing without the need for estimates, plus access to your energy data.

What’s more, when you link a Consumer Access Device (CAD) to your SMETS2 meter, you can view your energy consumption in near real-time.





Awards & Accreditations


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