The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

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2 Jun

Understanding P272 and Switching Commercial Energy Suppliers


All firms that are looking to switch their commercial energy supplier should appreciate what the P272 legislation means.

To do so, they will need to check their bills or meters to see whether it is in the profile classes 05 to 08 because their energy use will be recorded every half-hour. The new meters are also known as HH metres.

The profile class is designated on the meter itself and it is the first two digit numbers following the ‘S’. If the meter is not between 05 and 08 then it will not need to comply with the new rules.

Industry regulator Ofgem says the changes from April this year are down to a modification to the industry’s balancing and settlement code, also known as P272.

For all those firms who have a meter in the relevant profile class, then since November 2015 anyone who has started or renewed their energy supply contract will have their use recorded half hourly.

Have an advanced meter installed

For those firms who are big users of energy and do not have an advanced meter installed then they should contact their supplier who will then take reasonable steps to ensure the meter supplied.

One of the big attractions for installing the P272 meter is that most businesses will see their bills fall as a result. At the very least, they should see no change in expenditure.

Ofgem says that some firms may be required to pay more since their supplier will need to allocate more resources and time for collecting and processing the firm’s usage.

For those firms who have HH metres and are looking to switch commercial energy suppliers to bring about lower bills, then they need to be aware that the deals vary between suppliers.

This means it is crucial that they shop around potential energy suppliers to secure the best deal possible.

What energy savings can be made

After speaking with their current supplier to see if they can make a better offer, they can then use these figures to speak with other potential suppliers to see what energy savings can be made.

It’s also possible to switch tariffs so the firm will be paying less for electricity used during off-peak hours.


Alternatively, businesses can also speak with the experts at D-Energi about P272 or HH  metres to see how the data collated can be used to their benefit in finding a cheaper energy supplier so they can enjoy lower energy bills.