The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.

20 Apr

The Installation Process Of A Business Smart Meter


Business smart meters are a brilliant tool for businesses looking to keep on top of their energy consumption and have greater control over their bills. Much like a domestic smart meter, the process of obtaining a business smart meter is relatively simple. However, we often get many questions about the process of installing a smart meter and how to use one, once installed. So, we have created this short guide to not only explain the use of a business smart meter but also what you can expect from the installation process and tips for how best to read and utilise your smart meter to get the most out of it for your business. 


How business smart meters are installed 

Business smart meters are really no different to a domestic smart meter. So, the process for installation will be just the same. Here is what you can expect to happen:


  • Before the installation process you will need to arrange an installation time and date with your energy supplier. If you would like to do this for your business you can get in touch with D-ENERGi and we will arrange installation with an installation partner. 
  • Once an installation date is confirmed, you can expect an engineer to visit your business premises to fit the meter. 
  • The fitting process will usually take around an hour, however you can expect to lose access to your electricity/gas supply during this time.


Before your installation, please make sure you have cleared access to your traditional meters and turned off any electrical items like computers, so they are not affected by the electricity outage. To be sure this installation causes minimal disruption to your business we advise you to select a time and date that works best for your business. When booking an installation we will aim to ensure we offer suitable times for you. 


What happens once your smart meter is installed?

Once the initial installation is complete you can expect your power to return to normal and access to electrical devices can resume. 

If you have opted to link your smart meter to an IHD (In Home Display) or CAD (Consumer Access Device), the installer will set this up for you. This device can be placed anywhere on the premises and will provide a digital display of your energy usage in real time. 

Benefits of this, of course, include being able to review your own energy consumption and seeing this in a concise and clear way. This will not only make it easier for you to understand your business’ energy consumption but also give you a better understanding of your energy bills. Plus, being armed with this relevant information provides you with the ability to lower your energy usage and bills, if necessary. All while ensuring your business moves in the right direction towards improving sustainability and reducing your carbon footprint.