The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.



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24 Mar

Quality of Life Improved by Care Homes


The majority of people who regularly visit a friend or a loved one in a care home believe that their stay has improved their quality of life, new data has revealed.

In a survey by personal injury specialist Ramsdens Solicitors, 62% of respondents said they believed the standard of care had helped to increase the occupant’s wellbeing.

Furthermore, the majority of respondents believed standards to be of a “good” quality at the home they visited most frequently, while 60% thought staffing was adequate and 58% were satisfied with the cleanliness in the care home.

“Our survey findings have contradicted growing media speculation pointing to serious shortfalls in the standard of care offered to individuals in care homes,” Anne Scott, a solicitor at the Yorkshire-based firm, said.  “There have been several high profile instances of mistreatment in in recent months, which could put some people off.  However, it is refreshing to see that the majority of people who have placed a family member in care had positive things to say about their experiences.”

According to the data, a higher percentage of people who visit someone in a care home believed the staff show empathy towards residents (45%) than those who do not (35%).  People who do not frequently visit care homes were also more likely to film a staff member who they believed to be providing inadequate care, with 58% claiming they would, compared to just 40% of those who do visit saying the same.

Interestingly, those individuals who regularly visit care homes were also more likely to be happy with the idea of sending a relative there, compared to more than half (60%) of non-visitors said they would not.