The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.


Main Form

2 Feb

Project Nexus and de-aggregation of gas supply points (Modification 0428)



The energy industry is making key changes to the way gas is transported. All suppliers have to split aggregated meter points by 1st July 2015. Aggregated gas meters are created when two or more meter points are joined together to form one supply point. They are billed and priced together.

The de-aggregation process will help support the introduction of advanced and smart metering between late 2015 and 2020 which will allow more accurate usage data to be recorded. The industry believe that this will lead to more cost-reflective transportations charges for all meter points and therefore for all customers.


How will this affect Gas Customers?


Only customers with aggregated meter points will be affected by this.

This change will not affect your gas supply but it will change how you are billed. Instead of being charged per site you will charge by meter point. There could be an increase in transportation costs after the supply points have been split.

Once these changes are complete, we will be contacting those customers who require a smart meter at no extra cost to you. You will also be given the option of accessing a web portal which will allow you to view your consumption and keep an eye on costs.


Why does this need to happen?


The current system is outdated and this is an industry-wide gas initiative which all Shippers & Suppliers have been mandated to adopt, so there will be no way to avoid the change if you have gas meters that are aggregated.

It is important for all customers currently who have aggregated meters to plan ahead for de-aggregation of these supply points and understand the future billing impacts. We will be informing you as soon as possible of any changes to your contracted rates and monthly amount and we will be working to keep your invoices simple to understand for all of your sites

Removing aggregation will allow accurate data on all UK gas meters to be held in a single database, an important step in the overall goal of moving all UK gas customers onto Smart meters by 2020.


Find out more


Call 0161 237 3333 or email customerservices@d-energi.com