The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

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12 Sep

What is P272 and what should businesses know?


For business energy users in the UK, P272 is a rule that demands that the energy supplier provides more detailed data on the business’s energy use.

These are new regulations and are known as half hourly (HH) consumption data to help calculate the bill for a customer by using advanced meters for Automatic Meter Reading (AMR).

It’s important to appreciate that for any business customer with AMR metres already installed then these metres will be automatically converted into half hourly meters.

The result of this combination means that the energy provider, as well as the business customer, will get details of their energy costs which are retrieved on a half hourly basis.

The P272 regulations

Essentially, the P272 regulations were brought in by the energy watchdog Ofgem to give business energy users better understanding of their energy consumption.

The result of this is that the energy provider is able to offer better services and products to help meet the business’s need which may include tariffs with better prices for the business to use energy when it’s cheaper.

It also means the business has a clear idea of what they are spending on their energy costs and their data can be used for finding a cheaper energy supplier, for instance D-Energi.

Some businesses may be confused about whether they will be affected by the change in regulations and the type of meter they have installed. For those who are confused, they should check their energy bill or contact their supplier directly.

The easiest way is to check their supply number which will be detailed on their electric bill (this is a legal requirement for it to be on there) and will detail their profile class.

Important thing to appreciate about P272

The most important thing to appreciate about P272 is that it enables the business to not only manage their costs more effectively but also manage their energy use more smartly.

That’s because they will see which times of day the business is using the most energy and by having a clear idea of consumption means they should be able to access better, ie cheaper, tariffs.

There is a deadline for the new half hourly meters to be installed by 1 April 2017. All meters will be billed in a new way from this date and all businesses need to be aware of this change and meet it.

Just to recap about the benefits of P272:

  • Enables a business to receive accurate bills
  • Offers a business the ability of avoiding using electricity in peak times
  • Gives a clear insight of the firm’s energy use
  • Provides a great opportunity for efficiencies and improvements.

For more help and advice on P272 then the helpful team at D-Energi will be able to provide more information.