The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.


Main Form

2 Feb

Is your Meter Operator Agreement (MOP contract) in place?



A Meter Operator agreement or (MOP contract) is a legal requirement for all half hourly electricity supplied meters. This contract covers the supply of the meter, maintenance and the necessary telecommunications for sending your consumption data to your energy supplier.

As part of the UK de-regulated energy market you now have the right to appoint your own meter operator as apposed to letting your current energy supplier appoint there preferred supplier as the cost is often hidden in a suppliers standing charge.

The subject of metering is often confusing for customers since privatisation, particularly since the meter operator contract is no longer part of the supply agreement.

Many customers are unaware of required legislation such as the statutory requirement that sites with a maximum demand in excess of 100kW should have half-hourly metering installed as standard, and are unsure of who to contact.

The process of managing the relationship between the Supplier, Meter Operator and Local Distributor is often a minefield, and is an area where many customers choose to outsource.

If you are unsure if you have a MOP agreement in place for your half hourly site please call Samantha Jones on 0161 237 3333.