The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.


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2 Jun

Half Hourly Electricity: A Full Breakdown


Every day in the energy market things are changing, it can get a little frustrating from time to time trying to keep up with the new rules and regulations. We don’t want you to feel left in the dark regarding half hourly meters. Therefore we have tried to break it down as best we can to hopefully ease your mind.

Essentially, sites with a pinnacle load above 100kW are required to be introduced to a half hourly (HH). Half hourly meters can also be referred to as 00 meters. HH record data from consumption every 30 minutes – this information is communicated to the Supplier.

Half hourly meters can be found in a stretch of economic sites


Ranging from call centres, manufacturing sites, supermarkets all the way to sites which consume as much as places like Manchester Airport, half hourly meters can be found everywhere! Over 160, 000 sites are affected by this so it is definitely worth checking if you are part of this large number, further explanation on finding out how can be found below. If your site requires a HH it is vital you have a Meter Operator (MOP).

MOP is an organisation in the energy industry who hold the responsibility for installing and maintaining electricity and gas meters. They also provide the technical meter details to the Data Collector to enable collection of consumption data.

A HH Data Collector is in charge of collecting HH consumption data from the meter. The data is then certified and passed to the supplier for billing. HH meters allow you to understand your consumption and provides you with a reliable source of information for your businesses energy management. What more could you ask for? HH meters can be a great way to save your business money for other beneficial investments.

Finding out if you have a HH meter is easy. All you have to do is check the number next to your supply number marked ‘S’ – if the number reads 00 then you have a half-hourly meter.

MPAN supply number

Pricing for HH can vary. The following charges may appear on your bill if you have a HH Meter:

  • Energy Charges: based on your usage, usually split between day and night. Once you are on a HH meter, you should never receive an estimated bill. This is measured in kWh.
  • Capacity Charges: this charge relates to the Available Capacity for your site. The Average Capacity is the demand for your site which is agreed with the Distribution Network Operator (DNO) and they ensure this is available to you.
  • Reactive Power Charge: this is the difference between the working power and the total power consumed. If a site has a high reactive power, more current has to flow to provide the same output. This means more capacity has to be provided, potentially increasing costs for DNO.


If you would like to know more about half hourly meters then please do not hesitate to call us on 0800 781 7626 or alternatively take a look at our dedicated half hourly electricity page by following this link: