The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.


Main Form

21 Dec

Festive Opening Hours


Hi! We would like to take this opportunity to wish all our customers, staff and suppliers a wonderful Christmas and a prosperous new year. Thank you for your continued custom and support this year. Please note that the D-ENERGi offices will be closed from Monday 25th December and will reopen on Tuesday 2nd January 2018, from 8:30 am. If you have an electrical or gas emergency please contact your network operator. This information can be found by clicking here. (should take you to the attached pdf document. If you feel your query is of an urgent nature and cannot wait until the Tuesday the 2nd  January you can contact the Customer Service Director on 07921 682709.


Once again we would like to wish our customers a lovely Christmas and wonderful prosperous, peaceful new year.