The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.


Main Form

2 Feb

Energy Letters Of Authority



We have seen a recent increase of our prospective customers signing letters of authority known from within the industry as LOA’s. Letters of authority enable third parties such as energy brokers and consultants to collect data so a gas or electricity quote  can be offered. However we have seen an increasing number of brokers and consultants not only offering gas and electricity quotes,  but will go as far as to change your supply to another provider  without any further consultation and not informing the end user of any prices. We strongly advise customers to thorughly check the content of any Letter Of Authority which is signed. This document is important because under the Data Protection Act you have a right to confidentiality. Be careful that Letters of authority do not mention “the right to change supply” as this could lead to higher bills with out the end user being aware.