The Energy Bill Relief Scheme

We would like to take this opportunity to reassure our prospective and existing customers and clarify the following on the Energy Bill Relief Scheme (EBRS):

  • The Energy Bill Relief Scheme (EBRS) applies to fixed contracts agreed on or after 1st December 2021 as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1st October 2022 to 31st March 2023, running for an initial six-month period for all non domestic energy users..
  • All energy suppliers will apply the same discount. This discount will automatically appear on your statements. Customers do not need to apply for the scheme or contact us.
  • The BEIS department recommends all customers continue to enter into fixed price agreements as normal to shield businesses from future wholesale price increases. This way we can ensure all our customers are protected from the volatility in the current wholesale market.
  • For customers who qualify for the Energy Bill Relief Scheme we kindly ask all qualifying customers to provide us with monthly gas and / or electricity meter reads until end of the scheme. This should be done ideally on the first day of the month or no later than the 10th.This will be a great help to get your bills as accurate as possible and ensure we apply the right discount throughout the scheme period.

For the latest information on the Energy Bill Scheme please visit www.gov.uk/guidance click here

D-ENERGi is a real alternative to the big six energy suppliers.

Incorporated in 2002 we have become one of the longest established and well respected UK independent businesses energy suppliers.


Main Form

2 Feb

D-ENERGi would like to thank its loyal team and customers for another fantastic year



D-ENERGi would like to thank its loyal team and customers for another fantastic year. D-ENERGi has seen growth in all area of its operations.  Particularly, in its sales and retentions functions.

We wish to thank all  our customers and the individual team members which make D-ENERGi such a great place to work on a daily basis, and due to their endeavour’s continue to offer exceeding high levels of service to its loyal customer base.

Please take note of our festive opening times. The D-ENERGi office will close on Christmas Eve and will re-open on Thursday 2nd January at 8:30am. Should you discover a gas leak during this time please call the gas emergency helpline on 0800 111 999. If they have told you to contact your supplier for further work please contact National Grid Faulty Meters team on 0870 060 0005. If your meter is not a National Grid device you will have been sent separate correspondence and a list of contact numbers are below.

Gas Meter Asset Managers

Name Emergency Contact Number
GTM –   National Grid 0870   060 0005
EAL –   Energy Assets Ltd 0844   288 3030
SGM –   Scotia Gas Metering 0131   469 1890
ECA –   UK Meter Assets 07917   351 628
EGS – Exoteric 0845   270 3888


Should you experience an electricity cut off please call your local distribution company. A list of telephone numbers have been included below –

Area  Company   Emergency No.
North Scotland Scottish & Southern Energy 0800 300 999
South Scotland Scottish Power 0845 272 7999
North East England Northern Powergrid 0800 668 877
North West Electricity North West Ltd 0800 195 4141
Yorkshire Northern Powergrid 0800 375 675
East Midlands Western Power Distribution 0800 056 8090
West Midlands Western Power Distribution 0800 328 1111
Eastern England UK Power Networks 0800 783 8838
South Wales Western Power Distribution 0800 052 0400
Southern England Scottish & Southern Energy 0800 072 7282
London UK Power Networks 0800 028 0247
South East England UK Power Networks 0800 783 8866
South West England Western Power Distribution 0800 365 900
North Wales, Merseyside
and Cheshire
Scottish Power 0845 272 2424